Design submission
Before issuing a proposal, each client must complete outpatient rehabilitation in their place of residence. If the rehabilitation did not lead to an improvement in the client's health, the rehabilitation doctor (specialist) may write a recommendation for spa or inpatient rehabilitation care. The proposal for spa and rehabilitation care itself is issued either directly by a specialist (e.g. a rehabilitation doctor) or a general practitioner. Be careful of this: the proposal form for Comprehensive Spa Care (KLP) differs from the proposal form for placement in a Specialized Treatment Institute (OLU): both you can find the forms here.
Insurance company approval
The specialist or practitioner will send a proposal for approval to your health insurance company. We treat many conditions in Janské Lázně, but not every indication is covered by all insurance companies. A comprehensive list of indications covered by individual insurance companies can be found at this page.
The approved proposal will be sent by the health insurance company to our spa and, upon receipt, we will send you Initial Information for Clients by post.
Booking an appointment
Did you know that you can book a date and specific accommodation with us even before your proposal is approved by the health insurance company? This option is available for adult clients in the Comprehensive Spa Care program. To make a reservation, simply send the completed reservation form to the email address of the relevant hospital. For children's hospital clients, reservations are only possible after official approval and acceptance of the proposal.
Arrival and initial examination
No later than 14 days before your arrival date, our admissions office will send you a Summons for Treatment via Czech Post. This document contains the exact date of your arrival and all other necessary information. On the day of your arrival, we will first welcome you at the admissions office, where your documents will be checked and your initial medical examination will be scheduled.
Therapy
Your treatment regimen at our spa is based on the type of stay (Comprehensive spa care or Specialized treatment institute), but the key point is the initial medical examination. Based on this, we draw up an individual treatment plan, which we flexibly adjust during your stay according to your current health condition and needs.
Exit examination
Before the end of your treatment stay, you will undergo a final medical examination, the output of which is a discharge report.
