A specialist or general practitioner can recommend spa or medical rehabilitation care to a patient at the OLÚ. The relevant proposal for the type of care is drawn up by the doctor who recommended the treatment stay.

It is possible that the patient will have to undergo necessary medical examinations. The doctor will suggest the type of care (comprehensive, rehabilitation in the OLÚ) and a suitable treatment facility on the proposal. If you have chosen our treatment facility, please inform the doctor that the proposed treatment facility is Janské Lázně ranked first.

The doctor will then send the proposal, along with the mandatory medical documentation, to the patient's health insurance company for approval. In indicated cases, an escort may also be approved.

In the event that it involves a transfer from bed to bed, the proposal will be fully taken care of by the attending physician at the healthcare facility where the patient is hospitalized.

After sending the proposal with the attached medical documentation to the health insurance company, the reviewing doctor of the relevant health insurance company decides whether or not to approve a specific type of care and possible accompaniment. His decision has 30 calendar days. The health insurance company will inform you in writing about the approval or disapproval of the proposal. If the insurance company approves your proposal, it is sent from the insurance company directly to our spa (or to another spa of your choice).

The decision to accept or reject a patient for treatment is made by the head physician of the hospital. based on the attached medical documentation and the current occupancy of the department at the time of the proposal's validity. The proposal is valid for 3 months from the date of approval of the proposal by the health insurance company (an exception may be postoperative indications, which may shorten the validity of the proposal).

If the proposal is accepted by the treatment center, we will usually send initial information about the stay, along with a price list of additional services, within a week. The actual summons for treatment is usually sent 1-2 weeks before the start of the stay.