Have you decided to come to us for a medical stay? Go to your general practitioner and find out whether you are entitled to a stay covered by your health insurance. If so, all you need to do is arrange the relevant voucher/proposal with your doctor and wait for it to be approved by your health insurance.
Are you not entitled to a stay covered by your health insurance? No problem. You can find a wide range of treatment stays here . You can find a range of wellness stays here . In Janské Lázně, we successfully treat most diseases within the framework of spa care according to the valid indication list. Within the framework of the specialist treatment institute, we treat a number of diseases with diagnoses according to valid contracts with health insurance companies. You can find indication lists for adults and children and diagnoses treated within the framework of the OLÚ here.
Processing a proposal/voucher at a doctor's office
A specialist doctor will write a recommendation for spa (comprehensive or contributory) or rehabilitation care (OLÚ) at their discretion and based on your health condition.
Based on the recommendation of the specialist , the general practitioner will issue the appropriate proposal (voucher), in which he/she will propose the type of care (comprehensive, contributory, rehabilitation in the OLÚ) and suggest a suitable treatment facility. Tell the doctor to list Janské Lázně as the first proposed treatment facility. You may have to undergo necessary medical examinations. The general practitioner will then send the proposal, together with the mandatory medical documentation, to your health insurance company for approval.
In the case of a transfer from bed to bed, your attending physician at the healthcare facility where you are hospitalized will take full care of the proposal.
The health insurance company's review physician decides whether to approve or disapprove a specific type of care and any accompanying person. He or she has 30 calendar days to make his or her decision. The health insurance company will inform you in writing of the approval or disapproval of your proposal and, if approved, will send your proposal to us for processing.
Processing a proposal/voucher at the spa
The head physician of the hospital decides whether or not to accept you for treatment based on the current occupancy during the validity period of your proposal.
If your proposal is accepted, we will usually send you initial information about your stay, along with a price list of additional services, within a week of receiving the proposal from the health insurance company. We will usually send you a summons 1-2 weeks before your stay. We will inform you by letter of any refusal to accept you for treatment, usually within a week of receiving the proposal from the health insurance company, and we will also send your proposal to the next proposed facility.
Forms for advance booking of spa treatment covered by health insurance
The form in DOC format can be downloaded here.
Validity of the proposal
| Grown-ups | Comprehensive spa care | 3 months + exceptions set out in the indication list (please contact us if you have any questions) |
| Subsidized spa care | 6 months | |
| OLU | 3 months | |
| Children | Comprehensive spa care | 6 months |
| OLU | 6 months |